How do I change the email address on my account?

You can log into the Woonerf app or https://woonerf.ppprk.com to change your email address. From ‘My account’, go to ‘Profile’ and update yo...

How do I deactivate my account?

To deactivate your account you must go to https://woonerf.ppprk.com. Log in and select ‘Profile’ from the menu, then select deactivate accou...

How do I change/update the mobile phone number on my account?

You will need to create a new account in order to change/update your phone number. To create a new account, please uninstall the app then in...

How do I add another license plate number to my account?

From 'My Account', go to the 'Vehicles' page. You can add new vehicles or modify existing ones.

How do I reset my PIN?

To reset your PIN, click 'Reset PIN' when prompted to provide your PIN code. You will be able to reset your PIN immediately, but for securit...