Hi, how can we help you?

What is Woonerf?

Why is it called Woonerf?

How do I use the Woonerf app to pay with my phone?

Can I use pre-tax benefit cards from my employer?

How do I add/delete a payment card?

How do I enter a validation code?

How do I change the email address on my account?

How do I deactivate my account?

How do I change/update the mobile phone number on my account?

The app isn’t loading or is crashing, what should I do?

What if I entered the wrong zone or license plate?

What if I entered a zone in the wrong city?