Can I use pre-tax benefit cards from my employer?

Yes. In addition to debit and credit cards, the Woonerf app accepts the WageWorks® Commuter Card and the Commuter Check Prepaid MasterCa...

How do I add/delete a payment card?

From 'My Account', go to the 'Payment' page.  Select 'Add Card', then enter and save your new card information. To delete a card, ...

How do I enter a validation code?

You can enter a code to validate or discount your parking as you start a session or during an active session. On the payment screen, you can...

Why do the rates shown in the app not match signage at my parking location?

To notify us of a discrepancy in the rates, please click the 'Contact Us' button and provide a detailed description so we can research the d...

How do I fund a wallet?

To fund a wallet, you must initiate your first parking session. You will have the option to load the wallet during the payment selection ste...

Can I pay for other people's parking?

Just as you would do with your own space or vehicle information, you can pay for another person’s parking with the app. Enter the zone, foll...