Please reach out to our support team via the 'Contact Us' button after completing the following steps. Note that if you entered a zone in the wrong city your parking session is not valid. You will need to create another parking session with the correct zone – we cannot transfer sessions.
  1. Click ‘My Account’ to view your parking history
  2. Click the incorrect parking session and copy the transaction number
  3. Provide the transaction number to our support team, via the 'Contact Us' button, so they can void the session