What if I entered a zone in the wrong city?
Troubleshooting
How do I enter a validation code?
Payment
Can I pay for other people's parking?
How do I use the Woonerf app to pay with my phone?
General
What is Woonerf?
Can I use pre-tax benefit cards from my employer?
Why is it called Woonerf?
More
How do I add/delete a payment card?
How do I change the email address on my account?
How do I deactivate my account?
How do I change/update the mobile phone number on my account?
What should I do when the app freezes?
What can I do if I entered an incorrect space number / license plate number?
Need more help?