Why is it called Woonerf?
General
What devices and browsers support the Woonerf app the best?
How do I reset my PIN?
Account
How do I add another license plate number to my account?
How do I fund a wallet?
Payment
Can I pay for other people's parking?
What is Woonerf?
How do I use the Woonerf app to pay with my phone?
More
Can I use pre-tax benefit cards from my employer?
How do I add/delete a payment card?
How do I enter a validation code?
How do I change the email address on my account?
How do I deactivate my account?
How do I change/update the mobile phone number on my account?
The app isn’t loading or is crashing, what should I do?
What if I entered the wrong zone or license plate?
What if I entered a zone in the wrong city?
Need more help?
