What can I do if I encounter a technical error?
General
How do I fund a wallet?
Payment
Can I pay for other people's parking?
What if I entered a zone in the wrong city?
Troubleshooting
What is Woonerf?
Why is it called Woonerf?
How do I use the Woonerf app to pay with my phone?
More
Can I use pre-tax benefit cards from my employer?
How do I add/delete a payment card?
How do I enter a validation code?
How do I change the email address on my account?
How do I deactivate my account?
How do I change/update the mobile phone number on my account?
What should I do when the app freezes?
What if I entered the wrong zone or license plate?
Need more help?
