General
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¿Cómo utilizo la aplicación Passport Parking para pagar con mi teléfono?
Descargue la aplicación Passport Parking de App Store o Google Play. También está disponible una versió...
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What is the zone number / how do I find it?
The zone number is required to start your parking session and identifies where you are parked. You can find the zone number located on signs...
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How do I know my parking session has started?
When using the application, you will know your parking session has successfully started once you see the Parking Session screen with a sessi...
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Why doesn't the meter change / how does enforcement know I paid?
Transactions made with the app are instantly available to parking enforcement personnel through their wireless handheld devices. ...
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Can I move spaces while I have an active session?
You cannot change a space number or update your license plate once a session is started. If a session has been started in the incorrect spac...
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¿Cómo veo mi historial de estacionamiento? ¿Cómo obtengo los comprobantes?
Es posible ver el historial de estacionamiento en la aplicación Passport Parking o en el sitio web ParkingApp.com. Vay...
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Can I park multiple cars?
You can start additional parking sessions by clicking ‘New Session’ from the main screen.
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What is the difference between a verification code and my PIN number?
When signing up, you will receive a 6 digit verification code to ensure you have correctly entered your cell phone number or email address. ...
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¿Qué puedo hacer si aparece un error técnico?
Cuéntenos su experiencia. Toque el vínculo de contacto para hablarnos acerca del problema. Nuestro equipo de soporte se comuni...
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¿Qué dispositivos y exploradores admiten mejor la aplicación Passport Parking?
La aplicación Passport Parking está disponible en teléfonos inteligentes con iOS 9.3 o Android 5.0 y posterio...
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I paid for more time than I needed. Can I reduce the amount of time or get a refund for the additional time?
Passport cannot adjust or provide refunds once a parking session has been submitted. Please contact the parking operator for additional info...
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