How do I use the MacKay Pay app to pay with my phone?

Download the MacKay Pay app from the App Store or Google Play. A web version is also available at mackaypay.ppprk.com.Please note: your wire...

¿Puedo cambiar el espacio mientras tengo una sesión activa?

No puede cambiar un número de espacio ni actualizar la placa de matrícula una vez que la sesión está iniciada. S...

How do I view my parking history/get receipts?

You can view your parking history in the MacKay Pay app or website at mackaypay.ppprk.com. Go to ‘My Account’ from the main screen to view r...

¿Qué puedo hacer si aparece un error técnico?

Cuéntenos su experiencia. Toque el vínculo de contacto para hablarnos acerca del problema. Nuestro equipo de soporte se comuni...

What devices and browsers support the MacKay Pay app the best?

The MacKay Pay app is available on smartphones with iOS 9.3 or Android 5.0 and above. Smartphone users with older versions or different oper...

I paid for more time than I needed. Can I reduce the amount of time or get a refund for the additional time?

Passport cannot adjust or provide refunds once a parking session has been submitted. Please contact the parking operator for additional info...