How do I change the email address on my account?

You can log into the MacKay Pay app or mackaypay.ppprk.com to change your email address. From ‘My account’, go to ‘Profile’ and update your ...

How do I deactivate my account?

To deactivate your account you must go to mackaypay.ppprk.com. Log in and select ‘Profile’ from the menu, then select deactivate account. Yo...

Is my information secure?

Here at MacKay Meters, we take securing our customer's data extremely seriously. We follow very strict security standards set by the payment...

Am I automatically enrolling in anything?

No. MacKay Pay will only charge your card when you park. Please note that some zones have restrictions on how long you can park – please che...