How do I use the ParyCheyenne app to pay with my phone?

Download the ParkCheyenne app from the App Store or Google Play. A web version is also available at parkcheyenne.ppprk.com.Please note: your...

How do I view my parking history/get receipts?

You can view your parking history in the ParkCheyenne app or website at parkcheyenne.ppprk.com. Go to ‘My Account’ from the main screen to v...

What can I do if I encounter a technical error?

Please tell us about it! Click the 'Contact Us' button so you can provide a detailed explanation of the issue. Our support team will get bac...

What devices and browsers support the ParkCheyenne app the best?

The ParkCheyenne app is available on smartphones with iOS 9.3 or Android 5.0 and above. Smartphone users with older versions or different op...

I paid for more time than I needed. Can I reduce the amount of time or get a refund for the additional time?

Passport cannot adjust or provide refunds once a parking session has been submitted. Please contact the parking operator for additional info...

I received a citation – what can I do?

Thank you for reaching out. We're sorry to hear that happened! Unfortunately, we don’t issue the tickets or have the ability to dismiss ci...