How do I fund a wallet?
Payment
Can I move spaces while I have an active session?
General
How do I add/delete a payment card?
I received a citation – what can I do?
Citations
Can I pay for other people's parking?
How do I know my parking session has started?
How do I use the ParkEvanston app to pay with my phone?
What is the zone number / how do I find it?
More
How do I enter a validation code?
Why do the rates shown in the app not match signage at my parking location?
How do I change/update the mobile phone number on my account?
How do I change the email address on my account?
How do I add another license plate number to my account?
Why won't the app let me extend my time?
What should I do if I have a temporary license plate?
The app isn’t loading or is crashing, what should I do?
Need more help?
