Why won't the app let me extend my time?

If you can’t extend your time it could be because you have already reached the maximum stay allowed by the parking operator. You may no long...

What should I do if I have a temporary license plate?

If you are parking a vehicle with a temporary license plate, please enter the temporary license plate number and state into the application ...

What should I do when the app freezes?

Try closing and reopening the app. If problems continue, reinstall the app from the App Store or Google Play.

What if I entered the wrong zone or license plate?

First, start a new session with the correct zone and vehicle info. This will ensure that you do not recieve a parking ticket in error. ...

What if I entered a zone in the wrong city?

Please reach out to our support team via the 'Contact Us' button after completing the following steps. Note that if you entered a zone in th...

Why can't I reset my PIN?

If you received an error stating that your PIN could not be reset, we need to manually verify additional information on your account. Please...

What does this error mean: “The space you entered is invalid. Please verify or try another space”?

This means the zone or space number isn’t recognized. Double-check the signage or try a different zone. If it persists, the zone might be te...

I received a ticket but paid for parking. What can I do?

Thank you for reaching out. We're sorry to hear that happened!  Review your parking history to confirm zone and plate. If correct,...