What should I do when the app freezes?

Please uninstall, then reinstall the app. If that doesn't remedy the issue, please hit the 'Contact Us' button. Our support team will get ba...

What can I do if I entered an incorrect space number / license plate number?

You cannot change your license plate once a session is started. If a session was started with the wrong vehicle, please start a new session ...

What if I entered a zone in the wrong city?

Please reach out to our support team via the 'Contact Us' button after completing the following steps. Note that if you entered a zone in th...