General Overview
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What is Spot On?
Spot On is an easy and convenient way to pay for pay-by-plate parking at Michigan State University using a mobile phone or web browser.
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What are the benefits of Spot On?
Pay for parking using your phone without having to go to a pay kiosk.Receive mobile alerts 10 minutes prior to your time expiring.Extend you...
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Is there a fee to use Spot On?
A 30-cent convenience fee will be applied to each transaction. Spot On will inform you of the convenience fee and you will be asked to confi...
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Where is Spot On offered?
Spot On is offered on the lots in Michigan State University. Just look for the Spot On logo on signs in the Comm Arts Parking Ramp, the Gran...
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How do I get started?
Getting started is easy! All you need is a credit or debit card. Choose one of the methods below:iPhone and Android users: Download the free...
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How do I get the app?
The free Spot On app is available for download in the App Store and at Google Play.
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Is there an app for Blackberry or Windows phones users?
At this time, there is no app for Blackberry or Windows phones, but users can access spoton.msu.edu online.
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For an app-like experience on a Windows phone, you can take advantage of the Pin to Start feature in Internet Explorer. To do so:
Open Internet Explorer on your Windows phone.Navigate to spoton.ppprk.com and allow the page to fully load.Tap 'More', then tap 'Pin to Star...
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Can I download the app on my tablet?
iOS users can download the Spot On app on their iPad, but a valid mobile phone number is still required to create an account and use the app...
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How do I extend my parking with Spot On?
One of the benefits of Spot On is the freedom to extend your parking session from a remote location, like a restaurant, office, or residence...
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Can I still use the pay kiosk?
Yes. If you choose, you can still pay in the traditional manner by using the pay kiosk.
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How do parking enforcement officers know that I have paid for parking?
Each time you use Spot On, you will enter your License Plate Number that identifies your parking session. Enforcement personnel determine if...
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How can I deactivate my account?
You can deactivate your account at any time by visiting spoton.msu.edu. Once you log in, select the 'Menu' (upper left corner icon with thre...
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How do I get support?
Using the app or website, go to 'Menu' > 'Report a Problem' and send us the details of your issue. If you need immediate assistance, plea...
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I paid for more time than I needed. Can I reduce the amount of time or get a refund for the additional time?
Passport cannot adjust or provide refunds once a parking session has been submitted. Please contact the parking operator for additional info...
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