How do I pay for parking using Spot On?

You can pay for your parking sessions in Spot On by either an individual Credit/Debit card.Transactions completed using an individual Credit...

Can I use Spot On without having to set up an account?

No. In order to use Spot On, you must set up an account first.

Can I use Spot On without having to link my credit or debit card?

No. In order to use Spot On, you must link a credit or debit card to your account.

Can I access my parking history? How do I get receipts?

Your Spot On transactions are saved and can be accessed in two ways:To email a receipt of a parking session directly from the app, go to 'Se...

Is it safe to make payments via Spot On?

Spot On is committed to protecting customer information. Your credit card number is encrypted and your information is handled as specified i...

How does Spot On use my email?

We use your email address only to send you important information regarding your Spot On account.

How can I deactivate my account?

Deactivate your account at any time by visiting spoton.ppprk.com. Once you login, select the Menu (upper left corner icon with three horizon...

Without the meter showing paid or a dashboard receipt, how do parking enforcers know that I have paid for parking?

Each time you use Spot On, you will enter your License Plate Number, which identifies your parking session. Enforcement personnel will look ...

How can I avoid getting a parking violation when using Spot On?

If you’re using the app and have a signal, Spot On will send a notification alert to your mobile device when you have 10 minutes left on you...

I paid with Spot On and received a parking violation. What can I do to appeal the parking violation?

Regardless of payment method, you can always contest a parking violation. To schedule an appeal for a parking violation, please call 517-355...

How can I change my text message preferences?

You can manage your text message preferences in the 'Preferences' section on your online account.

How do I stop text messages?

You can stop text message notifications by visiting the 'Preferences' section on your online account and disabling text messages. Additional...

How many text messages will I receive?

The number of text messages you receive will depend on the number of parking transactions that you enter into and the method you use to purc...

What else should I know about text messages I may receive from Spot On?

Text messages are subject to your wireless carrier’s standard message and data rates. To stop text messages, visit the 'Preferences' section...

How do I change the email address on my account?

You can log into the Spot On app or spoton.ppprk.com to change your email address. From ‘My account’, go to ‘Profile’ and update your email ...

Can I add another phone number to my account?

No. Each account is connected to a single phone number.

How do I reset my PIN?

To reset your PIN, click "Reset PIN" when prompted to provide your PIN code. You will be able to reset your PIN immediately, but f...