How do I know if Spot On is available where I parked?

Spot On is currently available in three Michigan State University parking ramps. Just look for the Spot On logo on signs in the Comm Arts Pa...

Can I use Spot On at metered parking outside of Michigan State University?

No. Spot On is only available on the Michigan State University campus.

What’s a Lot Number? How do I locate my Lot Number?

The Lot Number displayed on the Spot On signs identifies where you are parked. Just look for the Spot On logo on signs in your parking locat...

Why is it important to use the correct Lot Number?

Each parking location may have different parking restrictions and hours of operation or length of stay.

If I don’t have my mobile phone with me, can I use a different phone to pay for parking?

Yes. Although your phone number, thus your phone, is linked to Spot On for security and verification reasons, you can start another account ...

Why is it that sometimes I can extend parking and sometimes I can’t?

You may be unable to extend parking if you are outside the locations hours of operation or due to a parking restriction (Such as beyond the ...

Can I change my notification alert to something other than 10 minutes?

From 'My Account', go to the 'Settings' page. Use the checkboxes to enable or disable the reminders. If your phone is not silenced, you’ll a...

I parked using the wrong Lot Number; can I change it?

You cannot change a Lot Number once your parking session has started, so remember to review screens before confirming your sessions. Make su...

How do I know if my parking time was processed?

The Spot On app or mobile web session screen shows the start and end times of your parking session. Additionally, a countdown timer will sho...

What happened to the ‘extend by text’ feature?

The Spot On app is a more robust mobile application offering additional features not available via text messaging. You do not need to initia...

What should I do if I have a temporary license plate?

If you are parking a vehicle with a temporary license plate, please enter the temporary license plate number and state into the application ...

How do I enter a validation code?

You can enter a code to validate or discount your parking as you start a session or during an active session. On the payment screen, you can...

How do I use the Spot On app to pay with my phone?

Download the Spot On app from the App Store or Google Play. A web version is also available at spoton.ppprk.com. Please note: your wireless...