Can Customer Service correct a transaction remotely if I mistakenly entered the wrong parking space?

No, Customer Service cannot correct a transaction remotely. If you entered the wrong parking space, refer to your proof of payment, either i...

I got a parking ticket even though I paid for my parking space using your website or my smartphone. What should I do?

If you receive a parking ticket, fill out the section on the reverse in which you can plead not guilty, then attach a printed copy of your o...

I never received my end-of-parking alert. What should I do?

If you did not receive your end-of-parking alert, please check your profile to make sure the text messaging or email notification option has...

The battery on my smartphone is dead. How can I pay for my parking space?

If you have Internet access, you can pay for your parking space by logging on to your profile on our website at pservicemobile.com. You can ...

My payment was not accepted. What should I do?

Please contact Customer Service at 514-868-3737. To avoid getting a parking ticket, we also suggest you pay for your parking space at a pay ...