Popular articles

• Why won't the app let me extend my parking session?

  Troubleshooting

• I received a parking ticket or violation – what can I do?

  Troubleshooting

• I paid for more time than I needed. Can I reduce the amount of time or get a refund for the additional time?

  General

• How do I use the ParkAlbany app to pay with my phone?

  General

• What can I do if I entered an incorrect zone number?

  Troubleshooting

• Why do the rates shown in the app not match signage at my parking location?

  Payment