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Popular articles
I paid for more time than I needed. Can I reduce the amount of time or get a refund for the additional time?
General
Why won't the app let me extend my parking session?
Troubleshooting
Why do the rates shown in the app not match signage at my parking location?
Payment
I received a parking ticket or violation – what can I do?
Troubleshooting
Can I move zone while I have an active session?
General
How do I use the ParkAlbany app to pay with my phone?
General