Hi, how can we help you?

How do I use the ParkAlbany app to pay with my phone?

How do I view my parking history/get receipts?

Can I move zone while I have an active session?

Why do the rates shown in the app not match signage at my parking location?

Can I use pre-tax benefit cards from my employer?

How do I change the email address on my account?

How do I deactivate my account?

The app isn’t loading or is crashing, what should I do?

Why won't the app let me extend my parking session?

What can I do if I entered an incorrect zone number?