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I received a parking ticket or violation – what can I do?
Troubleshooting
How do I use the ParkAlbany app to pay with my phone?
General
I paid for more time than I needed. Can I reduce the amount of time or get a refund for the additional time?
General
Why do the rates shown in the app not match signage at my parking location?
Payment
What does the error "The zone you entered is invalid" mean?
Troubleshooting
What can I do if I entered an incorrect zone number?
Troubleshooting