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Popular articles
Why won't the app let me extend my parking session?
Troubleshooting
I received a parking ticket or violation – what can I do?
Troubleshooting
I paid for more time than I needed. Can I reduce the amount of time or get a refund for the additional time?
General
How do I use the ParkAlbany app to pay with my phone?
General
What can I do if I entered an incorrect zone number?
Troubleshooting
Why do the rates shown in the app not match signage at my parking location?
Payment