How do I change the email address on my account?

You can log into the ParkWhitePlains app or parkwhiteplains.ppprk.com to change your email address. From ‘My account’, go to ‘Profile’ and u...

How do I deactivate my account?

To deactivate your account you must go to parkwhiteplains.ppprk.com. Log in and select ‘Profile’ from the menu, then select deactivate accou...

How do I change/update the mobile phone number on my account?

You will need to create a new account in order to change/update your phone number. To create a new account, please uninstall the app then in...

How do I add another license plate number to my account?

From 'My Account', go to the 'Vehicles' page. You can add new vehicles or modify existing ones.

How do I reset my PIN?

To reset your PIN, click 'Reset PIN' when prompted to provide your PIN code. You will be able to reset your PIN immediately, but for securit...