What should I do when the app freezes?

Please uninstall, then reinstall the app. If that doesn't remedy the issue, please hit the 'Contact Us' button. Our support team will get ba...

What can I do if I entered an incorrect license plate number?

If your license plate number is incorrect, start a new session with the correct license plate number. Contact the parking management provide...

What if I entered a zone in the wrong city?

Please reach out to our support team via the 'Contact Us' button after completing the following steps. Note that if you entered a zone in th...

I received a citation – what can I do?

Thank you for reaching out. We're sorry to hear that happened! Unfortunately, we don’t issue the tickets or have the ability to dismiss ci...

Who should I contact about meter issues, refunds, or monthly notices?

If you’ve encountered a non-technical parking issue, please contact the parking management provider:For all inquiries - Online 24/7 access: ...