The app isn’t loading or is crashing, what should I do?

Try closing and reopening the app. If problems continue, reinstall the app from the App Store or Google Play.Still having issues? Visit the ...

What can I do if I entered an incorrect license plate number?

If your license plate number is incorrect, start a new session with the correct license plate number. Contact the parking management provide...

What if I entered a zone in the wrong city?

Please reach out to our support team via the 'Contact Us' button after completing the following steps. Note that if you entered a zone in th...

I got a ticket but I paid for parking, what should I do?

Visit boston.gov/tickets, enter your ticket number, and follow the instructions to submit an appeal. Provide as much information about your ...

Who should I contact about meter issues, refunds, or monthly notices?

If you’ve encountered a non-technical parking issue, please contact the parking management provider:For all inquiries - Online 24/7 access: ...