How do I use the TransLink Park&Go app to pay with my phone?

Download the TransLink Park&Go app from the App Store or Google Play. A web version is also available at translinkparkandgo.ca.Please no...

How do I view my parking history/get receipts?

You can view your parking history in the TransLink Park&Go app or website at translinkparkandgo.ca. Go to ‘My Account’ from the main scr...

What can I do if I encounter a technical error?

Please tell us about it! Click the 'Contact Us' button so you can provide a detailed explanation of the issue. Our support team will get bac...

What devices and browsers support the TransLink Park&Go app the best?

The TransLink Park&Go app is available on smartphones with iOS 9.3 or Android 5.0 and above. Smartphone users with older versions or dif...

I paid for more time than I needed. Can I reduce the amount of time or get a refund for the additional time?

Passport cannot adjust or provide refunds once a parking session has been submitted. Please contact the parking operator for additional info...