General
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What is Cincy EZPark?
Cincy EZPark is a state-of-the-art technology that allows residents of and visitors to Cincinnati to utilize more than 4,000 on-street parki...
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How can I pay for my parking in Cincinnati?
You can pay with coins or a credit card (Master Card, Visa, Discover, and American Express only) at the meter, the Cincy EZPark app (do...
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Where is the Cincy EZPark app offered?
It’s available for all on-steet parking in the City of Cincinnati. Just look for the Cincy EZPark logo on nearby signs or on the meters.
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What are the benefits of using the Cincy EZPark app?
Pay for parking using your phone without having to go to a meter.Receive mobile alerts 10 minutes prior to your time expiring.Extend your pa...
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What are the parking rates in Cincinnati?
Parking rates may vary by location and time. Please check the meter display for meter rate information. Click here for a map that ...
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How do I view my parking history/get receipts?
You can view your parking history in the Cincy EZPark app or website at cincyezpark.ppprk.com. Go to ‘My Account’ from the main screen to vi...
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What can I do if I encounter a technical error?
Please tell us about it! Click the 'Contact Us' button so you can provide a detailed explanation of the issue. Our support team will get bac...
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What devices and browsers support the Cincy EZPark app the best?
The Cincy EZPark app is available on smartphones with iOS 9.3 or Android 5.0 and above. Smartphone users with older versions or different op...
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I paid for more time than I needed. Can I reduce the amount of time or get a refund for the additional time?
Passport cannot adjust or provide refunds once a parking session has been submitted. Please contact the parking operator for additional info...
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If I don’t have my mobile phone with me, can I use a different phone to pay for parking?
Yes. Although your phone number, and thus your phone, is linked to the Cincy EZPark app for security and verification reasons, you can start...
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