My friend wants to park but doesn’t have a smartphone, what should I tell them?

Troubleshooting

I paid for more time than I needed. Can I reduce the amount of time or get a refund for the additional time?

General

How can I pay for my parking in Cincinnati?

General

What are the parking rates in Cincinnati?

General

My phone battery has run out and I can’t pay for my parking with the Cincy EZPark app. How can I pay for my parking?

Troubleshooting

The app isn’t loading or is crashing, what should I do?

Troubleshooting