How do I use the ParkSmartKC app to pay with my phone?

Download the ParkSmartKC app from the App Store or Google Play. A web version is also available at www.parksmartkc.ppprk.com.Please note: yo...

Can I move spaces while I have an active session?

You cannot update your license plate once a session is started. If a session has been started in the incorrect space or you have selected th...

How do I view my parking history/get receipts?

You can view your parking history in the ParkSmartKC app or website at parksmartkc.ppprk.com. Go to ‘My Account’ from the main screen to vie...

What can I do if I encounter a technical error?

Please tell us about it! Click the 'Contact Us' button so you can provide a detailed explanation of the issue. Our support team will get bac...

What devices and browsers support the ParkSmartKC app the best?

The ParkSmartKC app is available on smartphones with iOS 9.3 or Android 5.0 and above. Smartphone users with older versions or different ope...

I paid for more time than I needed. Can I reduce the amount of time or get a refund for the additional time?

You cannot reduce the amount of time or get a refund once a parking session has been submitted.