Why won't the app let me extend my time?
Troubleshooting
I got a ticket but I paid for parking, what should I do?
What if I entered a zone in the wrong city?
Can I pay for other people's parking?
Payment
Still have questions?
How do I use the ParkSmartKC app to pay with my phone?
Can I move spaces while I have an active session?
How do I view my parking history/get receipts?
More
Can I use pre-tax benefit cards from my employer?
How do I add/delete a payment card?
How do I enter a validation code?
How do I change the email address on my account?
How do I deactivate my account?
How do I change/update the mobile phone number on my account?
The app isn’t loading or is crashing, what should I do?
What can I do if I entered an incorrect license plate number?
Need more help?
