Please reach out to our support team via the 'Contact Us' button after completing the following steps. Note that if you entered a zone in the wrong city your parking session is not valid. You will need to create another parking session with the correct zone – we cannot transfer sessions.
- Click ‘My Account’ to view your parking history
- Click the incorrect parking session and copy the transaction number
- Provide the transaction number to our support team, via the 'Contact Us' button, so they can void the session