How do I change the email address on my account?

You can log into the ParkRTC app or https://parkrtc.ppprk.com to change your email address. From ‘My account’, go to ‘Profile’ and update yo...

How do I deactivate my account?

To deactivate your account you must go to https://parkrtc.ppprk.com. Log in and select ‘Profile’ from the menu, then select deactivate accou...

Is my license plate and payment information secure?

Yes. ParkRTC, is hosted by Passport Labs, Inc., which stores all details in accordance with their privacy policy. More information about Pas...

If I utilize residential parking, how do I handle guest parking?

Reston Town Center does not manage the residential designated parking areas. Please contact your HOA manager for further information.

What is the enforcement policy for parking violations?

The system will issue a notice that will be placed on your vehicle if you do not start a parking session with the one of the payment options...