What is ParkRTC mobile pay parking & how does it work?

ParkRTC is a gateless, ticketless parking system based on license plate recognition. Upon entry, available parking spaces will be illuminate...

How do I start a parking session?

Park your carStart a parking session using one of the following options:Download the ParkRTC app from the App Store or Google PlayOnline: ht...

What is the zone number / how do I find it?

The zone number is required to start your parking session and identifies where you are parked. Zone numbers are posted on signs at garage en...

How do I view my parking history/get receipts?

You can view your parking history in the ParkRTC app or website at https://parkrtc.ppprk.com. Go to ‘My Account’ from the main screen to vie...

What can I do if I encounter a technical error?

Please tell us about it! Click the 'Contact Us' button so you can provide a detailed explanation of the issue. Our support team will get bac...

What devices and browsers support the ParkRTC app the best?

The ParkRTC app is available on smartphones with iOS 9.3 or Android 5.0 and above. Smartphone users with older versions or different operati...

What if I have a disabled placard or plate?

Customers with a DMV-issued disabled placard or permit will be able to park in designated parking spots both on-street and in the parking ga...

How do motorcycle riders pay for parking?

Motorcycle riders can start a parking session using one of the following options:Download the ParkRTC app from the App Store or Google PlayO...

Does Reston Town center have public transit access or bike parking?

While we encourage customers to take advantage of free parking on weekends, week nights after 5:00 pm, major events, and holidays, Reston To...

I'm an employee who works in Reston Town Center, do I need the ParkRTC app?

If you are a monthly parker and permit holder, you do not need to download the ParkRTC app. Please contact your office manager for any ...

How do I use a parking pay station to pay for parking?

To pay with a pay station, swipe a credit card or insert cash (change given). Locations of Pay Stations:Purple Garage – P2 pedestrian entra...