General
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How do I use the Motu app to pay with my phone?
Download the Motu app from the App Store or Google Play. A web version is also available at https://motu.ppprk.com.Please note: your wireles...
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How do I view my parking history/get receipts?
You can view your parking history in the Motu app or website at https://motu.ppprk.com. Go to ‘My Account’ from the main screen to view rece...
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What can I do if I encounter a technical error?
Please tell us about it! Click the 'Contact Us' button so you can provide a detailed explanation of the issue. Our support team will get bac...
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What devices and browsers support the Motu app the best?
The Motu app is available on smartphones with iOS 9.3 or Android 5.0 and above. Smartphone users with older versions or different operating ...
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I paid for more time than I needed. Can I adjust the amount of time or get a refund for the additional time?
Passport cannot adjust or provide refunds once a parking session has been submitted. Please contact the parking operator for additional info...
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