What should I do when the app freezes?

Try closing and reopening the app. If problems continue, reinstall the app from the App Store or Google Play.

What if I entered the wrong zone or license plate?

First, start a new session with the correct zone and vehicle info. This will ensure that you do not recieve a parking ticket in error. ...

What if I entered a zone in the wrong city?

Please reach out to our support team via the 'Contact Us' button after completing the following steps. Note that if you entered a zone in th...

What does this error mean: “The space you entered is invalid. Please verify or try another space”?

This means the zone or space number isn’t recognized. Double-check the signage or try a different zone. If it persists, the zone might be te...

I received a ticket but paid for parking. What can I do?

Thank you for reaching out. We're sorry to hear that happened!  Review your parking history to confirm zone and plate. If correct,...