ACCOUNTS & PAYMENTS
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How do I use PayPal to load my digital wallet?
For new PayPal users, follow these steps:1. Click on the Profile icon at the top right of the...
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How do I view my parking history?
To view your parking history, follow these steps:Click on the Menu icon at the top right of the home screen to get to My AccountClick Parkin...
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I am downloading the app from the Play Store and it states I need to grant access to "Photos/Media/Files”. Why do I need to grant this access?
The Android operating system contains default notices (such as “this app will access your “Photos/Media/Files”) to describe how an app may a...
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Can I use Green P Mobile Pay without having to link my credit card or PayPal account?
No, in order to use Green P Mobile Pay, you must load at least one payment method onto the account using a credit card, Apple Pay/Google Pay...
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Can I use Green P Mobile Pay without having to set up an account?
No, in order to use Green P Mobile Pay you must set up an account first.
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Does my account expire?
If there has been no activity on your account for 2 years, the Toronto Parking Authority has the right to close your account. Activity can i...
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How can I deactivate my Green P Account?
If you no longer wish to have a Green P Account but still have money in your wallet, you are able to have your money returned to your curren...
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Is it safe to make payments via Green P Mobile Pay?
Green P Mobile Pay is committed to protecting your customer information. The security of the system has been certified in accordance with pa...
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My account is running low; how do I add more funds?
When your account balance reaches $0, your account will be automatically replenished by your card, Apple Pay/Google Pay, PayPal account on f...
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How do I enable/disable auto-recharge function? Why am I being charged more than the replenish amount I choose?
Your account will automatically reload using the credit card, Apple Pay/Google Pay or PayPal on file. Reload amounts are configurable with a...
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Can I use Green P Mobile Pay without having to set up an account?
No, in order to use Green P Mobile Pay or Find Parking feature, you must set up an account first.
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What methods of payment can I use to fund my Green P Account? How do I change my wallet funding source?
At the present time Visa, MasterCard, American Express, Apple Pay, Google Pay, and PayPal are the accepted forms of payment. To change your ...
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