How do I extend my parking session with Green P Mobile Pay?

Follow these steps to extend your parking session:1.        Click ‘Add Time’ on your parking session...

If my parking session has not yet expired, may I move and park my vehicle in another area without starting a new parking session?

No, purchased time on an Active Session is non-transferable between other parking lots or on-street parking or other vehicles. However, you ...

How do I know if my parking time was processed?

Once a parking session is processed, an “Active Session” will appear on your home screen. The Active Session tile shows the end time of your...

I parked using the wrong Location ID or license plate, can I change it?

You cannot change a Location ID or license plate once your parking session has started. Before you complete the payment and start the parkin...

Can I change my notification alert to something other than 10 minutes?

No, the time period for the notification alert feature cannot be changed.

Why is it that sometimes I can buy/extend parking and sometimes I can’t?

For on-street parking: Please check the posted municipal signs, which indicate the hours of operation that paid parking is in effect. Paymen...

What if I have a specialty or vanity license plate?

People with specialty or vanity license plates issued by any province may use Green P Mobile Pay. Simply enter the full license plate number...

I drive multiple vehicles. Can I add more than one license plate to my Green P Mobile Pay account?

Yes, you can. Green P Mobile Pay allows you to register multiple license plate numbers to your account. In addition, multiple users can add ...

If I don't have my phone with me, can I use a different phone to pay for parking?

Only your phone number is linked to your Green P Mobile Pay account for security and verification reasons. If you don’t have your phone with...

When I use Green P Mobile Pay, I am receiving more time than I purchased. Am I being charged for this?

As a service to you, Green P Mobile Pay adds up to 5 minutes of complimentary time to each initial purchase in most instances. You are charg...

What’s a Location ID? How do I locate my Location ID?

When initiating a Green P Mobile Pay transaction, you will be requested to provide the Location ID where you are parking. The Location ID is...

Can I use Green P Mobile Pay for parking outside of the City of Toronto?

No, Green P Mobile Pay is only available for paid on-street parking and at select Green P parking lots within the City of Toronto.

How do I know if Green P Mobile Pay is available where I parked?

Green P Mobile Pay is available at all Green P on-street parking spots and at non-gated (pay-and-display) parking lots in Toronto. Just look...