If you entered an incorrect license plate by mistake, follow these steps:

1.        Create a new parking session with the correct license plate number
2.        Email customerservice@greenp.com containing the details of your transaction for a refund for the first session that contained incorrect information

If you have paid for parking and have received a Parking Infraction Notice (PIN), please contact Parking Tag Operations by phone at 416-397-TAGS (8247) or email parkingtags@toronto.ca.