How do I use the ParkStAug app to pay with my phone?

Download the ParkStAug app from the App Store or Google Play. A web version is also available at ParkStAug.ppprk.com.Please note: your wirel...

Can I move spaces while I have an active session?

You cannot change update your license plate once a session is started. If a session has been started with the incorrectly selected vehicle,...

How do I view my parking history/get receipts?

You can view your parking history in the ParkStAug app or website at ParkStAug.ppprk.com. Go to ‘My Account’ from the main screen to view re...

What can I do if I encounter a technical error?

Please tell us about it! Click the 'Contact Us' button so you can provide a detailed explanation of the issue. Our support team will get bac...

What devices and browsers support the ParkStAug app the best?

The ParkStAug app is available on smartphones with iOS 9.3 or Android 5.0 and above. Smartphone users with older versions or different opera...

I paid for more time than I needed. Can I adjust the amount of time or get a refund for the additional time?

Passport cannot adjust or provide refunds once a parking session has been submitted. Please contact the parking operator for additional info...

What about the ParkNow Card?

To qualify for the Resident Discount, St. Johns County residents need to visit the website, ParkStAug.com, and register online with proof of...

Do I need to pay for parking if I have a disabled parking permit or license plate?

In accordance with section 316.1964, Florida Statutes, persons with a disabled parking permit or license plate are exempt from parking fees ...