How do I request a wallet refund?

For wallet refunds please email Passport Inc (The City’s ParkATX app vendor) at support@passportinc.com. The City of Austin cannot process w...

Can I use pre-tax benefit cards from my employer?

Yes. In addition to debit and credit cards, the Park ATX app accepts the WageWorks® Commuter Card and the Commuter Check Prepaid MasterC...