General
-
How do I use the ParkDetroit app to pay with my phone?
Download the ParkDetroit app from the App Store or Google Play. A web version is also available at detroit.ppprk.com.Please note: your wirel...
-
How do I view my parking history/get receipts?
You can view your parking history in the ParkDetroit app or website at detroit.ppprk.com. Go to ‘My Account’ from the main screen to view re...
-
What can I do if I encounter a technical error?
Please tell us about it! Click the 'Contact Us' button so you can provide a detailed explanation of the issue. Our support team will get bac...
-
What devices and browsers support the ParkDetroit app the best?
The ParkDetroit app is available on smartphones with iOS 9.3 or Android 5.0 and above. Smartphone users with older versions or different ope...
-
I paid for more time than I needed. Can I reduce the amount of time or get a refund for the additional time?
Passport cannot adjust or provide refunds once a parking session has been submitted. Please contact the parking operator for additional info...
Sections
Need more help?